Refund policy

Returns
Our policy lasts 30 days from purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please note: To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges
We will only replace items if they are defective or damaged. Our apologies but we cannot accept exchanges for different sizing at this time. If you need to exchange it for the same item due to defect or damage, please send us an email at info@durhamdistillery.com